Reprinted with permission from Personnel Journal Magazine, October 1988, Reprint # 1777

GUIDELINES FOR HIRING A CONTRACT RECRUITER
Ed Lawrence, Contract Recruiter


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     Some other important benefits include:
  • The contractor brings a fresh outside view and perspective, thereby providing the employment program with an objectivity that could be helpful in advice and counsel situations.
  • The existing recruiting staff is given some relief from potential overload conditions.
  • Hiring managers are likely to receive helpful hints to improve their recruitment and interviewing skills because the contractor's knowledge is (or should be) at the expert level.
  • Most likely, the company's hiring posture is given greater visibility because the contractor has an extended network that follows his or her activities.
  • The company's total cost-per-hire spending in most cases is substantially reduced.

     Currently there are an estimated 500-600 recruiting professionals pursuing full-time contract recruitment engagements nationally. Most are ex-corporate employment specialists and managers, now freelancers, represented by such human resources consulting firms as Costello, Erdlen & Co. of Westwood, Massachusetts and Winslow, King, Richards, & Trotman located in Waltham, Massachusetts.

     Such firms provide a Kelly Services-like function in that they sell the engagement to the company and then assign the appropriate contractor to fill it (after a pre-engagement approval interview between the company and the proposed contractor). The consulting firm administers the contract, handles quality control issues and pays the contract recruiter a pro rata share (usually 70%) of the hourly rate charged to the company.

     In addition to what is being done by consulting firms, there is a growing host of experienced independents. Most of these recruiters got their start freelancing with a consulting firm, and after years of building a successful track record and steady clientele, they branched out on their own.

     Business appears to be growing for both entities as an increasing number of companies see the control and cost-benefit value. Furthermore, engagements are being sold with increasing frequency in nontraditional geographical areas, such as Kansas City, Minneapolis, Atlanta, Los Angeles, San Francisco, Dallas, Miami, and Chicago.

     A contract recruiter is no different than any other management consultant in that he or she is contracted to perform specific tasks, at a certain knowledge level, within a specified period of time. The usual contract protocols and good business practices apply.

     There are, however, some profession-specific guidelines that any company considering the services of a contract recruiter would be well advised to observe:

  Interview several contractors before making the final selection, and conduct a thorough reference investigation to substantiate all claims.

     Look for contractors who can fill requisitions and have a mature business acumen and customer satisfaction orientation.

     A mature business acumen is an important consideration because of the extraordinary expectations staff and line managers place on their expert in residence. A contract recruiter must adequately articulate the vision and value of an employment program in the overall business structure.

     With today's leaner corporate organizations, it's not enough simply to say that if the company doesn't hire it doesn't grow or that its current employees are swamped with work. Size is no longer a prerequisite to corporate success, nor is sharing the workload.

Today's recruiter must show direct and believable relationships between appropriate skill sets and work-through processes, and their singular and combined contribution, as well as the implications of vacant positions on corporate profitability, productivity, customer service and, in many cases, product identity, acceptance and name recognition.   This requires a real understanding of what person-power planning and implementation means because he or she will be put in front of the employment program's biggest fans and best critics: the hiring managers.

     This attribute can be determined easily by using a set of simple questions, coupled with a detailed understanding of the company's philosophy, values and goals. For example, ask the contractor what his or her views are on the value of

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